Oliver Street
Surgery

Oliver Street Surgery

Oliver Street
Surgery

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Tel

01525 631395

Fax

01525 631398

Main Surgery
57 Oliver Street,
Ampthill, Bedfordshire
MK45 2SB

Branch Surgery
Wilstead Methodist Church,
Whitworth Way, Bedfordshire
MK45 3DB

CQC Inspected and Rated

Good

We are currently open.

08:00-18:30

View all opening hours

Practice Information

Latest News

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Friends & Family Test

New Patients
We make it easy to register you and your family.Find out more

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Digital Practice Help

Digital Practice is a service that has been designed to make it easy for patients of this Practice to:

Get answers to their questions
Quickly access the right help and advice for their needs.

By using Digital Practice you will be able to:

Make online requests to your GP Practice such as:

Appointment requests
Appointment Cancellation
Ask the Doctor a question
Ask the Practice a question
Repeat Prescription requests
Help with medications
Request test results
Request sick notes

Submit self-monitoring health reviews
(if requested by the doctor or nurse):

Asthma
Diabetes
Epilepsy
Smoking
Mental Health
Alcohol
Blood Pressure

Find the forms that you need:

New Patient registration
Change of details
Register for online services

Give feedback to the Practice:

Feedback and Complaints
Friends and Family Test

Get advice on common conditions:

Services offered by your GP Practice such a travel services.
Health services and health support groups in your area.
Help from NHS Choices regarding your condition.

Frequently Asked Questions

How do I make a request to my Practice?

To make a request to your Practice select the service that you require.
You will be prompted for information about your request. When you complete a request this will be sent to your practice. The system acknowledges that your request has been sent and will let you know what happens next.
The Practice handles the requests during their normal working day, i.e. if you send a request on Friday pm the Practice won’t normally see it until Monday morning.

How do I receive the responses from the Practice?

On some services, such as Ask the Practice a question and Ask the Doctor a question once the Practice has processed your request they will send you a response. This response will be sent to the email address that you have given in the form.

For security purposes the email will ask that you verify your identification. Once you have completed this the message from the surgery will be shown for you to read.

Security of your information

This service always uses fully encrypted connections, the same security as used in internet banking. If you look at the right of the address bar, you will see a small padlock icon. This indicates that you are using a secure link and that your data is encrypted.

As an additional measure your information is held encrypted until the practice need to view it. It is then sent to the practice still encrypted and only converted to readable text at the practice.

Tracking users

We track how you use our Digital Practice but we don’t collect or store your personal information (e.g. your name or address) while you’re browsing. This means that you can’t be personally identified.We use Google Analytics software to track:

The pages you visit
How long you use the site
How you got to the site and what links you clicked on.

We haven’t give Google permission to share this data with anyone else.

How Digital Practice updated?

We are continuously working on this site to make sure that the information is accurate and up to date. The digital practice is also continuously updated based on the results of user testing, feedback from members of the public and from your practice and other practices who are using this system.

Suggestions for improvement of the Digital Practice

We are always looking for ways to improve this service and would welcome your suggestions. Please send your comments to suggestions@siliconpractice.co.uk

Links to external sites

Digital Practice links to external organisations when that service is essential for helping a patient complete a task or when helping patients find a service.

Online Requests

Search

The practice is currently open.

Monday	08:00-18:30
Tuesday	08:00-18:30
Wednesday	08:00-18:30
Thursday	08:00-18:30
Friday	08:00-18:30
Saturday	Closed
Sunday	Closed

Extended Hours

Late night appointments are available on Mondays until 8.30pm – must be prebooked.

We also have a GP and Nurse-led clinic on Tuesday mornings at our Wilstead Branch surgery from 9am – 12pm.

Out of Hours Service

NHS 111

If you require a doctor outside of surgery hours please telephone 111.
111 is the NHS non-emergency number which is fast, easy and free. By calling 111 you will get to speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you. NHS111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobiles.
In a genuine emergency you should call 999.

Putnoe Walk In Centre

Patients are also able to access advice and treatment for a wide range of minor injuries and illnesses at Putnoe Medical Centre, Queens Drive, Bedford. This Walk In Centre is open from 8am to 6.30pm 365 days a year and can be contacted on 01234 319992